Terms & Conditions - Shuttle Service

Indemnity and Release Form

By agreeing to this document I understand that Gravity Isle are not responsible for any injuries or damages incurred during the provision of this mountain biking trip/service. As the individual responsible for making this booking on behalf of multiple people, I accept responsibility/have permission to accept these terms and conditions on behalf of all persons I am booking for.

  • I understand that I am responsible for my own action and equipment at all times.

  • I understand that I cannot hold Gravity Isle Shuttle Co liable for any injury or damage to equipment under any circumstances.

  • Each rider is solely responsible for their own safety and for any injuries that may occur on the trails or when not in Gravity Isle Shuttle Co shuttle vehicles.

  • Each rider is responsible to self-assess trails to match their skill level and to wear any compulsory protective clothing/items required by the landholders.

  • I accept that Gravity Isle Shuttle Co are not responsible for any damages that may occur to my bike during transportation on the shuttles.

  • I understand that if any specific tours have terms and condition listed on the Gravity Isle Shuttle Co website (www.gravityisle.com.au) and I am booking for that trip; then I agree to them by approving this document.

  • If there are any flights or transfers included in the travel for this tour/shuttles/trip then I understand that it is my responsibility to ensure that my luggage fits within the airlines weight and size limitations. Any additional fees for oversize will be at the passengers expense.

  • All payments are non-refundable upon cancellation unless the rider can find a replacement to come on the trip in their place and cover all costs. In this case, refunds will be given where possible.

Wet Weather or dangerous road conditions:

In the event of a severe weather event, Gravity Isle Shuttle Co has the right to cancel or call off shuttles at any stage. In the event of a cancelation of a full day/weekend, riders will receive either credits or refunds. In the event of a cancelation taking place during a day of shuttles/tour then there will be no refund or credit. In the event that a shuttle road is deemed unsafe to drive in the morning by Gravity Isle Shuttle Co staff given weather conditions on that day, then riders will receive a refund or credit. If riders are still able to be shuttled to lower areas of the bike park safely or if the road becomes unsafe more than halfway through the shuttle day, no refunds or credits will be given.

If you agree to this form, you waive your rights to sue the seller for losses relating to death, personal injury or any damage caused to equipment. Agreeing to this form does not affect any rights that you may have under any Acts or laws.

You should be aware that agreeing to this form may have an effect on any insurance policy that covers you for death or personal injury. If you have any concerns about the effect of agreeing to this form you should discuss this with your insurer or legal adviser.

Declaration of person about to use these services:

  • I understand that the recreational services about to be sold as set out in this form may cause my death or my personal injury.

  • By agreeing to this form I understand I waive my rights to sue the seller for losses relating to my death, personal injury or any damage to equipment such as bike and helmet.

  • I give approval for my email address to be added to the Gravity Isle Shuttle Co database which will subscribe me to receive newsletters.

  • I give approval for any photos taken of me to be used by Gravity Isle Shuttle Co for media purposes.

  • I understand that by agreeing to this document, I agree to all statements made within it.

  • I understand that if the seller has not complied with any law about the proper completion of this form and how my approval is obtained (for example, if the seller has made a false or misleading statement in relation to the steps taken by the seller to avoid the danger of death or personal injury), or has acted recklessly, the seller cannot enforce this waiver.

Cancellations:

Cancellations of shuttle days made 7 days or more prior to the shuttle date are eligible for a transfer to another date if there is availability. Cancellations made within 7 days will not be transferable.

All payments are none refundable upon cancellation unless the rider can find a replacement to come on the trip in their place and cover all costs. In this case, refunds will be given where possible.